Note: This document does not constitute legal advice. For questions specific to your situation, consult a licensed California attorney.
1. Introduction
MT Security & Investigations ("Company," "we," "us," or "our") operates the website sdsecurityguards.com and provides professional security guard and private investigation services in San Diego County, California. This Privacy Policy explains how we collect, use, disclose, and protect personal information about you when you visit our website, contact us, or engage our services. By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide Directly
When you submit an inquiry, request a free estimate, or contact us through our website forms, we collect:
- Full name
- Phone number
- Email address
- Property address or service location
- Type of service requested
- Details about your security or investigation situation
- Company or property name (if applicable)
- Preferred contact method
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring URL
- Date and time of visit
This information is collected through server logs and is used solely for website security, performance monitoring, and detecting abuse or unauthorized access.
2.3 Information Collected During Service Engagements
When you retain our security or investigation services, we may collect additional information necessary to perform those services, including but not limited to: property descriptions, access information, subject descriptions (for investigations), incident documentation, and written reports. This information is collected only to the extent necessary to fulfill the contracted service.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested services
- To prepare and deliver security assessments, quotes, and proposals
- To perform contracted security guard and private investigation services
- To communicate with you about your account or service engagement
- To send administrative information, such as updates to this policy
- To maintain the security and integrity of our website and business operations
- To comply with applicable laws, regulations, and legal obligations
- To defend against legal claims or enforce our terms of service
We do not use your personal information for automated decision-making or profiling.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:
4.1 Service Delivery
We may share information with our employees, licensed security officers, and independent contractors who need access to that information to perform services on our behalf. All such personnel are bound by confidentiality obligations.
4.2 Legal Requirements
We may disclose your information if required by law, court order, subpoena, or other legal process. We may also disclose information when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of our company, our clients, or the public, or to cooperate with law enforcement investigations.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.
4.4 Professional Advisors
We may share information with our attorneys, accountants, insurers, and other professional advisors where necessary for legal, financial, or risk management purposes, subject to their confidentiality obligations.
5. Private Investigation Confidentiality
Information gathered during private investigation engagements is held in strict confidence. Investigation files, surveillance records, reports, and findings are the property of the client who retained the service and are shared only with that client (or their authorized legal representative) unless disclosure is required by law. We do not share investigation findings with subjects of investigations, third parties, or the public without express written authorization from the retaining client.
6. California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (Cal. Civ. Code §1798.100 et seq.):
Right to Know: You have the right to request that we disclose what personal information we have collected about you, including the categories of information, the purposes for collection, and any third parties with whom it is shared.
Right to Delete: You have the right to request deletion of personal information we have collected about you, subject to certain exceptions (for example, we may retain information needed to complete a transaction, comply with a legal obligation, or for security purposes).
Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
Right to Opt-Out of Sale: We do not sell personal information, so this right does not currently apply. If our practices change, we will update this policy and provide opt-out mechanisms.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of these rights, contact us at: info@sdsecurityguards.com or (619) 765-2222. We will respond to verifiable requests within 45 days as required by law.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy:
- Website inquiry data: retained for 3 years from date of inquiry
- Client service records: retained for 7 years from the date of the last service, consistent with California statute of limitations requirements
- Investigation files: retained for the duration specified in the client service agreement, minimum 3 years
- Server logs: retained for 90 days then deleted
After retention periods expire, we securely delete or de-identify the information.
8. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data transmitted through our website, access controls limiting who can access personal information, and secure storage practices. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
9. Cookies and Tracking
Our website uses minimal cookies limited to those necessary for website functionality (such as session cookies that expire when you close your browser). We do not use third-party advertising cookies, cross-site tracking cookies, or behavioral targeting technologies. If we change this practice, we will update this policy and, where required by law, obtain your consent.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn we have inadvertently collected information from a minor, we will delete it promptly.
11. Links to Third-Party Sites
Our website may contain links to third-party websites (such as Google Maps). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. Your continued use of our website or services after any change constitutes your acceptance of the updated policy.
13. Contact Us
For privacy-related questions, requests to exercise your CCPA rights, or any concerns about how we handle your information, contact us:
MT Security & Investigations
Attn: Privacy Officer
123 Worthington St #201, Spring Valley, CA 91977
Phone: (619) 765-2222
Email: info@sdsecurityguards.com